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OUR SERVICE COMMITMENT

SECURE-RES has always believed that the ultimate measure of our success can be found in the success of our customers.

The SECURE-RES Promise

No Cookie-Cutter Solutions

Though every client wants increased bookings, we value the uniqueness of every property. We promise to carefully research your property, listen to your goals and present a cohesive marketing plan tailored to your individual needs.

Experience in Responding to Real Concerns

Our professional staff offers decades of combined experience in hospitality, marketing and Internet technology, with a proven track record of successful campaigns. Simply consult our list of associate and executive extensions, or just press “O” during business hours to speak to a SECURE-RES representative.

Prompt Attention to Voice Mail

We promise to respond to your voice mail message within two hours from 8 am to 6 pm EST Monday through Friday. We will handle each of your questions and concerns with respect and professionalism.

Quick Email Correspondence

Use email to ask a simple question or request a comprehensive service proposal. Either way, we promise you will get a reply within 24-hours. Whether your query concerns Natural Search Marketing, Pay-Per-Click or one of our other products or services, we have professionals who can answer your questions.

On-Target Business Expertise

SECURE-RES provides comprehensive, proprietary monthly reports that enable clients to measure marketing results and trends in real time. Understanding these reports is critical to making quick, informed business decisions, and you can count on our reports arriving in a timely fashion. Report content varies, depending on your contracted service level. Call anytime to schedule a marketing review with your dedicated service representative. Click here for a complete list of available reports.

How to Contact Us

We understand that hospitality is a dynamic, round-the-clock business, and at SECURE-RES, we are always ready to address your Internet marketing needs. Your representative can arrange conferences that are convenient for your busy schedule. For impromptu questions, you can reach us by email or phone:

Contacting Us by Email

At SECURE-RES, we understand the power and convenience of email. Whether you’ve got a simple question or need a more detailed description of our services, you can expect a response within 24 hours. Please email us anytime with your questions or concerns.

Contacting Us by Phone

During regular business hours, from 8 am to 6 pm EST Monday through Friday, just call and ask to speak to any of our marketing professionals. We can be reached at 904-389-1130 or toll free at 1-800-201-1949.

  • Executive Offices -- Extension 6
  • Sales Department-- Extension 7
  • Account managers-- Extension 0
  • Technical Support -- Extension 8
  • Education and Training -- Extension 8
  • Website Services-- Extension 5
  • Accounting-- Extension 120
  • All Others-- Extension 0

When it is after our business hours, please contact our emergency number at 904-389-1130 Extension 4.

To inquire about specific products, please click on the links below:

SECURE-RES a Meaningful Marketing Resource

As an Internet marketing company focused on the hospitality industry, SECURE-RES is dedicated to driving high-value traffic to hotel and resort websites. Our expertise has earned us an impressive portfolio of clients and a reputation as the industry’s premier Web marketing resource.

Since 1998, SECURE-RES has been growing its business around one simple objective: the success of our clients. As your marketing partner, we will ensure this success with a program that meets your unique needs — whether it’s a site redesign, a paid search campaign or comprehensive e-commerce plan. Every day, we exceed our clients’ expectations with value-added, affordable solutions.

Our clients are an extended family that includes a who’s who of the hospitality industry, and SECURE-RES offers them a powerful, competitive advantage. Best of all, we offer them personal, hands-on service. Our unique, proprietary tools include:

  • Innovative search engine optimization programs
  • Effective, eye-catching website designs
  • Flexible, easy-to-navigate reservations systems
  • State-of-the-art tracking technology
  • Actionable business intelligence
  • Custom marketing plans

Please feel free to contact me directly to ensure you are getting the most from the relationship with our company or to voice any questions you may have.

Warmest Regards,

Joseph R. Hyman
President & CEO

 

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  • 4237 Salisbury Rd. North, Suite 205
  • Jacksonville, Florida 32216
  • P: 904.389.1130
  • F: 904.899.5809